PRIVACY POLICY
Last Updated: September 2, 2026
This Privacy Notice for Northwell Property Services, LLC ("Company," "we," "us," or "our"), located at 4255 Ridgecrest Dr, El Paso Texas 79902, describes how and why we collect, use, store, and share your personal information when you visit or interact with our website northwellservices.com (the “Site”) and related services (collectively, the “Services”).
If you have questions, contact us at:
[email protected]
(915) 525-5293
TABLE OF CONTENTS
What Information We Collect
How We Use Your Information
Third-Party Tools and Service Providers
SMS/Text Message Program
Cookies, Analytics, and Advertising Technologies
How Long We Keep Your Information
Data Security
Children’s Privacy
Your Privacy Rights
U.S. State Privacy Rights
Updates to This Policy
Contact Information
1. WHAT INFORMATION WE COLLECT
Information You Voluntarily Provide
We collect personal information you provide when you:
Submit a contact form
Book a call through Calendly
Subscribe to email communications
Request a proposal or consultation
Make a payment through PayPal
This may include:
Name
Email address
Phone number
Business name
Job title
Billing information
Information you include in inquiry messages or project briefs
SMS Opt-In Details
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, transfer, exchange, or otherwise disclose text messaging originator opt-in data or consent to third parties, affiliates, partners, subcontractors, lead generators, or other entities for their own marketing, promotional, or independent purposes.
We do not intentionally collect sensitive personal information.
Information Automatically Collected
When you visit our Site, we automatically collect certain information through tracking technologies, including:
IP address
Browser type
Device type
Pages visited
Time spent on pages
Referral source
Click behavior
This information does not directly identify you but helps us analyze performance and improve our marketing efforts.
2. HOW WE USE YOUR INFORMATION
We use your personal information to:
Respond to inquiries
Schedule consultations
Deliver marketing and consulting services
Send administrative and service-related communications
Send marketing communications (if you opt in)
Improve website performance and user experience
Comply with legal and tax obligations
Protect against fraud or misuse
We do not sell your personal information.
3. THIRD-PARTY TOOLS AND SERVICE PROVIDERS
We use trusted third-party providers to operate our business. These providers may process personal data on our behalf.
Analytics & Advertising
Google Analytics (website analytics and traffic reporting)
This provider may process personal information only on Northwell Property Services, LLC’s behalf to provide its services. It does not receive, own, use, sell, rent, transfer, or share SMS/text-message originator opt-in data or consent for its own marketing, promotional, or independent purposes.
4. SMS/Text Message Program
If you choose to provide your mobile phone number through our website contact form, you may optionally consent to receive SMS/text messages from Northwell Property Services, LLC.
How to Opt In:
You may opt in to receive SMS/text messages by visiting our website at and completing the contact form. The contact form collects a phone number and provides separate optional, unchecked consent checkboxes. One checkbox permits non-marketing messages, such as pickup and delivery updates, order-status notifications, service/account updates, appointment reminders, and responses to inquiries. A separate checkbox permits recurring marketing and promotional messages, such as special offers, discounts, and service updates. Providing a phone number alone does not constitute consent. SMS consent is not a condition of purchasing goods or services.
Message Frequency:
Message frequency varies based on your interactions with Northwell Property Services, LLC, requested services, appointments, project updates, and selected message preferences. Recurring marketing and promotional messages may be sent only to customers who separately opt in to receive marketing text messages.
Opting Out:
You may opt out of SMS messages at any time by replying STOP or OUT to a message from us. After opting out, you will no longer receive SMS messages from us unless you separately provide consent to receive them again.
Help:
For assistance with our SMS program, reply HELP to any message or contact us at [email protected] or (915) 525-5293.
SMS Privacy:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, transfer, exchange, or otherwise disclose text messaging originator opt-in data or consent to third parties, affiliates, partners, subcontractors, lead generators, or other entities for their own marketing, promotional, or independent purposes. Service providers that support our messaging program may process limited information solely on Northwell Property Services, LLC’s behalf and only as necessary to deliver messages or provide requested services. They may not use, sell, share, transfer, or disclose SMS opt-in data or consent for their own marketing, promotional, or independent purposes.
By opting in, you acknowledge that you are voluntarily consenting to receive SMS messages from Northwell Property Services, LLC. Consent to receive SMS messages is not a condition of purchasing any goods or services.
5. COOKIES, ANALYTICS, AND ADVERTISING TECHNOLOGIES
We use:
Cookies
Google Analytics tracking cookies
These tools help us:
Measure website traffic
Track marketing campaign performance
Understand visitor behavior
Please note that disabling cookies may impact website functionality.
6. HOW LONG WE KEEP YOUR INFORMATION
We retain personal information only as long as necessary to:
Provide services
Maintain business records
Comply with tax and legal requirements
Resolve disputes
Enforce agreements
When no longer required, data is securely deleted or anonymized.
7. DATA SECURITY
We implement reasonable administrative, technical, and organizational safeguards to protect your information.
However, no online transmission or storage system can be guaranteed to be 100% secure. You use the Site at your own risk.
8. CHILDREN’S PRIVACY
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
If you believe a minor has submitted personal data, contact us immediately at [email protected].
9. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have the right to:
Access personal information we hold about you
Correct inaccurate information
Request deletion of your information
Withdraw consent to marketing communications
Opt out of targeted advertising
To exercise your rights, email:
[email protected]
We may need to verify your identity before fulfilling your request.
10. U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states (including Texas, California, Colorado, Virginia, and others) may have additional rights under state privacy laws.
These may include:
Right to know what personal data we process
Right to access your data
Right to correct inaccuracies
Right to request deletion
Right to opt out of targeted advertising
We do not sell personal data.
To submit a privacy request, email:
[email protected]
11. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.
The updated version will always be indicated by the “Last Updated” date at the top of this page.
12. CONTACT INFORMATION
If you have questions about this Privacy Policy, contact:
Northwell Property Services, LLC
4255 Ridgecrest Dr
El Paso, Texas 79902
US
Email: [email protected]
Phone: (915) 525-5293